When should I install my eSIM, and when does the plan start?
Quick answer
Install it at home on Wi-Fi, a day or two before you fly. Your plan's days only start counting when the eSIM first connects to a network at your destination.
Why install before you fly
- You need Wi-Fi to install, and airport Wi-Fi can be slow or hard to log in to.
- If anything goes wrong, you have time to message us.
- When you land, you just turn the line on.
When does the plan start?
The validity starts when the eSIM first connects to a supported network at your destination. Installing it at home does not start the plan.
Can I install it weeks before?
Yes. Just keep the eSIM line off until you arrive, and do not delete it.
Flying to more than one country? A regional plan covers them all on one eSIM.
Common questions
Does installing the eSIM start my plan?
No. The plan starts when the eSIM first connects at your destination.
Can I install it after I land?
Yes, if you have good Wi-Fi. Installing at home is easier and less stressful.
Did this solve it?
