Help topic
Payments & refunds
Payment problems, refunds and the ways you can pay.
3 guides
- 1My payment failed: what to doIf the payment failed, no eSIM was made. Wait a few minutes, check your email and the Olysim app, then try again. If money left your account but you got no…1 min read
- 2Refund policy: when can I get my money back?You can ask for a refund within 30 days of buying if the eSIM cannot be activated after troubleshooting with us. Once an eSIM is installed and used, it is not…2 min read
- 3Ways to pay: cards, PayPal and moreOn olysim.com you can pay with Visa, Mastercard and American Express cards, with PayPal, and with Olysim Credits. You see the full price before you pay.1 min read
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