Fix a problem

Internet is slow on my eSIM

Quick answer

Toggle Airplane mode, then try choosing a different network by hand. Also check you still have data left: some plans slow down after a daily or total limit.

Step by step

  1. 1Step 1 of 4

    Turn Airplane mode on for 30 seconds, then off.

    This finds the strongest network again.

  2. 2Step 2 of 4

    Check how much data you have left.

    In the Olysim app or under My eSIM on the website.

  3. 3Step 3 of 4

    Choose a different network by hand.

    One network can be busier than another in the same place.

  4. Pixel Data Saver screen with the switch
    4Step 4 of 4

    Turn off Low Data Mode or Data saver.

    These can make apps feel slow.

Why speed can change

  • Crowded places, like stadiums and festivals, slow every network.
  • Inside buildings and on trains, signal is weaker.
  • Some plans slow down after you reach a limit. The plan page tells you if yours does.
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Olysim support team member

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