What is an eSIM and how does it work?
An eSIM is a SIM card built into your phone. Instead of putting in a plastic card, you scan a QR code and the plan downloads to your phone in a few minutes.
If your phone is from the last few years, it probably has an eSIM already. A travel eSIM lets you get mobile data abroad without a new SIM card or a shop visit.
How a travel eSIM works
- You buy a data plan for the country you are visiting.
- We email you a QR code within seconds.
- You scan it on Wi-Fi, ideally at home before you fly.
- When you land, you turn the eSIM on and your data starts.
Why travellers like it
- No SIM card to swap. Your normal SIM stays in your phone.
- Ready before you land. No airport queue and no shop to find.
- Your plan starts when you arrive. The days count from the moment the eSIM first connects at your destination.
Do I lose my normal SIM?
No. Most phones can hold your normal SIM and an eSIM at the same time. You can keep your normal SIM on for calls and use the eSIM for data.
Common questions
Is an eSIM the same as a normal SIM?
It does the same job, but it is built into the phone. You download the plan instead of putting in a card.
Can I use an eSIM and my normal SIM together?
Yes. Most eSIM phones are dual SIM, so you can keep your normal SIM on and use the eSIM for data.
Do I need internet to install an eSIM?
Yes. Use Wi-Fi when you scan the QR code. After that, the eSIM gives you data at your destination.
